Accessibility statement for Move goods under the NI Retail Movement Scheme
This service is run by the Department for Environment Food & Rural Affairs (Defra).
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- use browser settings or plugins to change colours, contrast levels and fonts
- use browser settings or other software to zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- the text will not reflow in a single column when you change the size of the browser window
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- live video streams do not have captions
- some of our online forms are difficult to navigate using just a keyboard
- you cannot skip to the main content when using a screen reader
- there’s a limit to how far you can magnify the map on our ‘contact us’ page
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
Call APHA on 03000 200 301, Monday to Friday 8:30am - 5pm.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
Call APHA on 03000 200 301, Monday to Friday 8:30am - 5pm.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
If you live in Northern Ireland, complain to the Equalities Commission for Northern Ireland (ECNI).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. Find out how to contact us.
Technical information about this website’s accessibility
Defra is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This service is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed.
Non-compliance with the accessibility regulations
- Labels or Instructions WCAG 3.3.2 Level A Labels or instructions must be understandable. Tested with screen reader, several announced labels in edit application, check submission section, were found to have no spaces between phrases. This is potentially confusing for identifying the correct worded meaning.
Preparation of this accessibility statement
The non-compliant elements will be included in ongoing testing and fixing.
This statement was prepared on 01/09/2023.
It was last reviewed on 01/09/2023.
This website was last tested on 01/09/2023.
This test was carried out by the DEFRA Accessibility Team.